Payton Jewelry FAQ
What materials do you use to make your jewelry?
Our jewelry is handcrafted with the following high quality materials; 14k Gold Filled, Sterling Silver, Leather, Vegan Leather, Genuine Semi-Precious Stones.
What are the standard measurements for stone bracelets?
5X Large- 9 ¼ inches
How do I care for my Payton Jewelry?
We are happy to repair damaged products at no cost to you within one year of purchase! If it is after one year, we will do our best to help depending on the damage and availability of materials at a small fee. Read the exception on damaged rings below. Email firstname.lastname@example.org with inquiries.
Please bring your damaged items in store, or mail them to our Doylestown studio:
Doylestown, PA 18901
Ring Damages: Any damaged or broken rings should be sent back to our studio or brought into stores. While we cannot fix all ring damages, you can choose a new ring for a discounted price of 15% off within a year of purchase. The ring does not have to be the same style as the original piece.
Your satisfaction is guaranteed, and you are welcome to exchange your unworn items within 30 days of original purchase for store credit that can be used to shop at one of our Payton Jewelry retail locations or online. Items must be unworn and in original condition. Any non-jewelry accessories and products carried in Payton stores are final sale.
Of course! Check out our Contact Us page for contact options.