Refund policy

Your satisfaction is guaranteed and you are welcome to exchange unworn items within 14 days of original purchase for a store credit. Items must be unworn and in original condition. Any clothing, non jewelry accessories and bags are final sale.

We are happy to repair or replace damaged jewelry within 90 days of purchase. The customer is responsible for all shipping costs.

Please note: all sale items are final sale and not eligible for refund, exchange or store credit.

Orders placed online can be returned online or to one of our retail locations in Doylestown, Ocean City NJ or Cape May NJ. Purchase made at our retail locations may be returned to any of our storefronts.
If you are not located near a retail location please reach out to our customer experience team at heretohelp@payton.jewelry